CEMOSoft

Retail

CEMOSoft LLC's vision for retailers is simple: "Bring Customers Back to Store". We introduce 2 platforms "CEM" and O'Kiosk" at NRF 'The Big Show'.

CEMOSoft addresses the needs of CXO:

  • engage Millennials/Gen-Z, nurture relationships thus build brands,
  • listen-act immediately to improve customer experience,
  • notify omnichannel to improve operations,
  • use/deploy emerging technologies and
  • build 'customer-centric' big data for digital marketing programs (ex: Personalization, D2C, Predictive Analytics, ...)

CEMOSoft Customer Experience Management "CEM" allows retailers to engage customer with mobile phones. CEM allows to get Customer Insights, engage Omnichannel, Advertise, Reward and build Analytics.

CEMOSoft "O'Kiosk" has Ordering-2-Delivery capabilities. O'Kiosk allows retailer manager to modify listed SKUs in real time using our proprietary dashboard capabilities. O'Kiosk allows consumers to Lookup items, Select-Order and Delivery, Product Registration and capabilities of "CEM" - Insight, Advertising, Omnichannel, Reward. O'Kiosk accelerates sales process, improves customer experiences with a touchscreen monitor and an Intel® NUC (mini PC) running Windows.

CEMOSoft is an ASSOCIATE member of Intel Corp's IOT Solutions Alliance. CEMOSoft is implemented in 3 ways:

  • Cloud-Mobile (hours)
  • Cloud-Kiosk (days) with Intel® NUC
  • Cloud-Edge with Intel® IOT Gateway

CEMOSoft Cloud-Edge is made possible with relationship with Intel Corporation and members of IOTSA. Newer capabilities -- such as, data processed at edge (Retail store), data stored on edge and cloud, and managed transmission to corporate cloud server (during times when costs are lower) -- are made feasible for retail business. Workload consolidation, improved latency, managed costs are few highlights of an Edge implementation for retailer.

For a CEMOSoft demonstration or pilot implementation at your business, click here